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Who are The First Edition (TFE)?
Are your descriptions accurate?
Does The First Edition (TFE) offer images?
I am looking for value for money. Can you demonstrate how I will get this with The First Edition (TFE)?
How are The First Edition (TFE) able to offer SNGP?
Which forms of on-line payment does The First Edition (TFE) accept?
I am concerned about receiving my order in the condition it was described. How does The First Edition (TFE) pack orders?
I am looking to get delivery of my order as soon as possible. How quickly can I expect The First Edition (TFE) to despatch my order?
I am looking to have my book delivered as quickly and safely as possible, how will The First Edition (TFE) ship my order?
Does The First Edition (TFE) use any other form of courier?
Does The First Edition (TFE) have a Privacy Policy?
What is your web site address?
What is your email address?


Who are The First Edition (TFE)?
The First Edition (TFE) are experienced international book dealers specialising in antiquarian (ie antique) out-of-print books; children’s illustrated books; and modern first edition books

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Are your descriptions accurate?
Yes. We are proud of the first and early edition books that we supply to collectors and dealers around the world. We also appreciate that these collectable books are old and may have defects. We take great care to ensure that we offer accurate descriptions and photographs for each book sold. We guarantee that all the books that we sell are as described, and actively encourage our Clients to ask questions before making a purchase. We will be only too pleased to answer any questions

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Does The First Edition (TFE) offer images?
Yes, we offer images on each book that we sell. In fact, we take pride in offering possibly the greatest number of images (on average) per book. The thumbnail images on The First Edition web site are enlargeable to clear & large images that show many aspects of the book being offered, and are part of the whole description of the book. If you wish any further images to those of offer please do not hesitate to contact us. We are always very pleased to assist wherever possible

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I am looking for value for money. Can you demonstrate how I will get this with The First Edition (TFE)?
The First Edition (TFE) buys quality books whilst at the same time keeping a close eye on the market to ensure that we are competitive for the quality and type of books that we are offering. We have recently launched the new ‘Single Non-Geographic Pricing’ (SNGP) which basically means that no matter where in the world you are you pay the same total price for the books purchased. There are no hidden charges. We believe that The First Edition (TFE) are the first book dealers to offer this service.

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How are The First Edition (TFE) able to offer SNGP?
For many years The First Edition (TFE) have absorbed and subsidised part of the cost of postage and packing (p&p) charges to offer our Clients the best possible service. We are continuing with this and going still further to offer non-discriminatory pricing whilst also offering some of the most price-competitive ‘total’ prices on the market for the quality of books being offered

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Which forms of on-line payment does The First Edition (TFE) accept?
Uniquely, The First Edition (TFE), together with its sister web site: CollectingCollectables.com, provides its Clients with a choice of 2 of the leading on-line shopping carts - Google Checkout™ and PayPal™ depending upon which accounts you have and which you are most comfortable with

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I am concerned about receiving my order in the condition it was described. How does The First Edition (TFE) pack orders?
Whether you are from the UK or overseas we pack in the same way. We use the highest standard of materials to ensure that your order is received in the same condition as it was sold. All books are placed in film-fronted archive bags which are sealed, then carefully bubble wrapped and then placed in either a purpose bought-out box or bag dependent upon the value and size of the order and then taped up using clear and FRAGILE tape. All address labels are typed

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I am looking to get delivery of my order as soon as possible. How quickly can I expect The First Edition (TFE) to despatch my order?
We at The First Edition (TFE) appreciate that our Clients wish to receive their orders as quickly as possible (even though we must work to the courier’s terms and conditions and are unable to guarantee delivery) we look to have your order turned around and despatched very quickly - on the same day or next business day from receipt of cleared payment. Note: What we regard as ‘cleared payment’ is payment (albeit on-line or cheque payment) that has cleared into our account and where there is no outstanding queries. We will also attempt to despatch on Saturdays wherever possible

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I am looking to have my book delivered as quickly and safely as possible, how will The First Edition (TFE) ship my order?
The First Edition (TFE) uses the UK’s Post Office (Royal Mail) as its preferred courier which we have experience of being reliable. And, we always use a trackback service. For UK inland deliveries we use the Royal Mail’s Recorded ‘Signed For’ service for orders valued upto £35.00; for inland orders in excess of £35.00 we use Royal Mail Special Delivery which is delivery next working day by 1pm (there is an additional charge to receive a delivery guaranteed for Saturday). For international orders we use the Royal Mail Recorded ‘International Signed For’ service. For more information on Royal Mail services and their terms and conditions please visit their web site at: http://www.royalmail.com/portal/rm

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Does The First Edition (TFE) use any other form of courier?
Yes. If you have a more valuable order, or wish to have the order delivered quicker then we would recommend that you use an express service such as DHL or Federal Express (FedEx). If you have an account with these courier companies then simply give us their account number and we will arrange for the order to be collected by them at no additional charge by us.

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Does The First Edition (TFE) have a Privacy Policy?
Yes, The First Edition (TFE) has a strict policy on the protection and privacy of all your information that you provide to us. The First Edition (TFE) will not under any circumstances divulge or sell in anyway whatsoever your information onto any third party

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What is your web site address?
www.the-first-edition.com

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What is your email address?
info@the-first-edition.com

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Last Updated: 10 Sep 2013 13:24:00 PDT home  |  about  |  terms  |  contact
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